Well we have updated our phone to the latest iOS which is 11.1 and we have updated our iTunes to 12.7.1.14, we updated iTunes first, did a backup then updated our iOS....
We have already noticed a significant battery loss on our device which concerns us about the upgrading process for iOS...
It looks as though we may have to reset our phone and install as new then restore from iTunes, but we're holding out just in case...
The update is 2.46gb and takes about 10 minutes to download and install...
There has been an issue with the update with the letter I which we didn't encounter, but know about a fix Apple is recommending...
If you type I you might get a Capital A instead, kind of weird, but the workaround is this:
Go to Settings/General/Keyboard/Text Replacement, once there put a Capital I on the left and a smaller case i on the right, supposedly this fixes this issue...
A little recap for you...
In our last post we mentioned that we lost our music from iTunes and on our Phone, we have since solved the mystery to why this happened...
When we reinstalled our computer we backed up our phone first, then we reinstalled and once we were done we backed up our phone again on the new OS, however, we relocated our music...
We moved our music to a second drive and when we did this, iTunes lost the path to the music and didn't backup our music on the phone, which is strange to us...
Music is Data, Apple, believe it or not, but music is considered Data, and as such, we thought was being backed up...
Apparently not, if you lose your music on your computer, you'll lose your music on your device as well, that's not good Apple...
sidenote: What is the definition of Irony, a Music Program that has the ability to backup that doesn't backup the music, now that's ironic :-D
Thankfully we are the King of Backups so we were covered in the case of a shotty backup program...
We relied on one backup once, but once burned, twice shy, but in our book, thrice shy...
Backup, Backup then Backup up again...
We'll let you know what we find out about this latest battery issue we're experiencing...
**UPDATE**
A new problem has been discovered with the 11.1 update and Emoji's...
We noticed that Apple has added some new Emoji's to our list and none of them work, they just come up as a ? that's a question mark...
You gotta love Apple's sense of humor, we do :-D...
Not all phones are experiencing this Emoji issue...
Battery issue is happening on multiple phones...
**UPDATE**
Okay, iTunes and this 11.xx update is a Glitchy little B-AHHCH, so we have figured out the best way to reset your phone...
BACKUP YOUR PHONE FIRST, connect it to iTunes, click the Phone icon in iTunes, go to summary, then on the right in the Backups Box choose backup now...
Once you have backed up your phone, UNPLUG IT FROM YOUR COMPUTER/DEVICE...
Reset your phone from the phone, DO NOT, connect it to your computer or device and use iTunes, just reset it on its own...
Choose Erase All Content and Settings and follow the prompts...
When the phone reboots you'll choose your language, and blah blah, but importantly, make sure you choose "Setup New Phone" connect to your internet, set your password blah blah...
Wait until all the Apps load on your phone first before you go to the next step...
Okay, everything is loaded, looking good, now NOW, plug in your phone to your device/computer and start up iTunes if it doesn't pop up automatically...
Once iTunes recognizes your phone you'll be presented with two questions, one is Setup as New and the other is restore from Backup, choose Restore From Backup...
What is the difference between “restore backup” and “restore iPhone” in iTunes?
Answer:
Restore Backup: restores the contents of an iPhone backup performed sometime in the past. It restores content and stored data such as app settings, home-screen layouts, etc. Saved account login information is restored if the backup was encrypted.
Restore iPhone: wipes the iPhone of all data & apps and reinstalls iOS, leaving the iPhone reset to factory settings. The iPhone is left with just the latest iOS and the Apple default apps.
The phone will reboot and will give you a progress indicator of its status as it restores your data and won't take too long...
You're done, that simple, however, our music didn't come back again...
The path to our music was remembered in iTunes, but for some reason iTunes will not backup your music...
We really don't remember having this problem when we saved our music on the local drive and a few iTunes versions ago, but now it just won't restore the music...
It'll be in your iTunes profile so just drag it into your device, you're done...
For some reason, we had a problem with using iTunes to reset the phone, it really screwed up, we had vertical lines on our phone, we thought it was ruined, we did it three times and it finally finished, but it was ugly and we were not confident with the load so we reinstalled it with the process above and it was perfect, with the exception of the music, everything went well. Our Battery is working well and all of our emojis are working properly...
There is something wrong with just updating to the new OS and the only way things would work properly, is doing what we did above...and that's a fact!
sidenote: Make sure you go to the App Store to see if you have any updates for your apps...
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