Friday, January 8, 2016

Safe Money Update...

Well it looks as though Kaspersky has recognized this to be a problem. Finally found a blog that people were also experiencing the same issue without resolve.

We are in a 4th day with Kaspersky on this issue and are now being escalated to tier 2 support, we'll let you know what we find out.

So far we have done everything they have asked, Kaspersky gutility, Get System Info, The Trace, cleared the cached, reinstalled, made sure everything was checked, ran Disk Cleanup and now we wait...

"YES THEY'RE ENABLED" :-D

**UPDATE**

After waiting the allotted 48 hours making this a total of 4 days that we have been waiting for a response from their Tier 2 support we have found out that they are getting inundated by request calls on this exact error. They have told us that they are working towards a solution and will hopefully have something by Friday.

Well as they say, "Time Will Tell"...

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