People we have heard from customers that they brought their computer into the repair shop and having to pay for the parts that were used to fix their system and didn't know all the labor and parts were covered under their warranty.
All your Manufacturers websites have the ability to look up your warranty either by Serial Number or Service Tag.
Most Manufacturers will work directly with you and will even send you a box to return your computer in with a prepaid shipping label.
The only reasons you use a third party solution to handle your warranty is either because you have data that needs to be backed up and you don't know how to do it, and or you need your data backed up and you just don't want to deal with someone on the phone.
If you don't care about your data or you have it backed up already it's very user friendly to work with the Manufacturer, but sometimes they will have you do some tests locally on the machine to make sure it's a warranty issue.
These can sometimes be hard for some people and is another reason you might want to bring it into a third party solution to help you with this.
The Cool Shops will usually handle the entire warranty for you for free, but the Corporate and Monetary minded resellers might charge you for their services.
We never charged anybody for this service and we still wouldn't because we're part of the Cool Crowd ;-)
You work hard for that money, so don't just go giving it away.
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