On iPhone, what's the difference between Sync and Backup...

That's where our question began...

Backup's the name, recovery's the game, and if you want to see if your backup is worth a S*#!, try restoring your device, computer, Server to challenge it...

Don't be afraid, if you trust your software then you should be able to restore a system anytime you want, and in record time...

The computer or server is going to take the longest to restore, but at tops, 30 minutes to be back online exactly like you were before you started...

There is always additional time for tinkering to make sure the software and printers are lined up, but 30 minutes in the worst case scenario...

Devices, like iPhones and Tablets should be much quicker, 15 minutes tops to restore...

Our iPhone from factory reset to restore was 10 minutes, and that was with a reboot...
How To Restore your iPhone, iPad, or iPod to factory settings:
https://support.apple.com/en-us/HT201252

There was something strange that happened, for some reason the device couldn't be recognized once it was reset, we had to restart our PC in order for iTunes to recognize the device...

We think it has something to do with putting a password into the phone from the welcome screen, it might have hidden the trust window, or it was the auto-lock, not sure...

We have heard of people having issues with leaving their Malware Programs running while restoring, but we didn't have any issues...

We did disable the Webroot program to see if that was blocking iTunes, but it wasn't, so we just restarted and it connected...

One odd thing, the rule of thumb to backup is that you DO NOT LOSE DATA, and we did...

We sent out a text just before we backed up our device, and once it restored, we noticed that the text was not there...

Not sure why that was, but for customers we used to write a text note on the desktop of a Windows machine for customers to show them that they don't lose data with recovery or system restore, and every time that file was right on the desktop...

So Apple, you need to work on that...

The Apps took the longest to install, that part took a little longer than the restore of 10 minutes, but they just do their own thing in the background, add about 10 extra minutes for that...

Outlook wanted you to retype your email address and password, a couple of notification settings questions, but everything was there...

We have to say that we were impressed with the restore feature of Apple's backup for the iPhone and can safely say if you have kept your programs up to date, you shouldn't have a problem...

We made sure that iTunes was up to date before we did our backup, made sure the phone was up to date before we did our backup, and even the iOS came back to 10.3.3, just like before...

We have heard that other people didn't have the latest iOS when they restored, all we can say is that it might have been that you didn't have the latest iOS to begin with...

Oh yeah, what's the difference between Sync and Backup, here's an article that sums that question right up...
https://appletoolbox.com/2013/06/ios-difference-between-sync-and-backup/

If you're going to trust your device, you've gotta trust your backup...and that's a fact!

**UPDATE**

FYI This was all done on a Window 7 machine, come to find out that's the best OS to do your backup with for iPhone...

The Word is with Windows 10 is where the problem begins, but not so much with Windows 10 so much...

Apparently, if you buy a system with Windows 10 and iTunes already loaded on it, you won't have any problems, but if you load iTunes after the fact, that's where the problem begins...

It's not just one or two computers, it's a widespread panic of events...

Now as good as people think they are out there with backup we know they aren't, even Millennials think they are smarter than their elders, but they still try to text and drive :-D...

VOICE ON HANDS OFF M's...

We however have a challenge on the table that this old ass ASUS board will last until 2020, with Window 7, and it won't be easy...

Our Chipset has been failing for the last two years, and it's getting worse, but we're persistent...

As far as we know this is only a Windows 10 issue, not an Apple problem...

We're working on getting a Windows 10 machine to challenge this so called problem with Backup...tbc...

We always like to leave em' singin'...

Widespread Panic Slippin' into Darkness (10/19/2014 Memphis, TN)...
https://www.youtube.com/watch?v=zUJKR65FxMk

**UPDATE**

There are two possible reasons why the Restore is not working with a machine that iTunes was loaded after the fact...

First of all, think about "after the fact" you have to load iTunes after loading Windows, regardless if it's Windows 10 machine off the shelf or...an upgraded system...

We'll put money on it that Backup/Restore is failing due to two reasons...

One, the upgrade from Windows 7 to Windows 10 is causing the problem with iTunes, we suggest, uninstalling iTunes, upgrade to Windows 10 then reload iTunes...

Second, the upgrade to Windows 10 from 7 was done with their malware program still installed...

Malware programs are meant to protect Windows files from being altered, so if you're upgrading to Windows 10, your altering the Windows files and the Malware program could be affecting it...

For a sure fire way to get it to work, uninstall your Malware Program and iTunes, upgrade to Windows 10 then reinstall iTunes then your malware program...

However, the third way leaves a question open, so if you want to have fun and if you have time, do it both ways, I bet it'll fix the issue...